Shipping Policy
At Lifelyne Publications, we are committed to delivering your orders safely, securely, and on time. Please review our shipping policy before placing an order.
Order Processing
- Orders are generally processed within 1–2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may vary during promotional campaigns, holidays, or periods of high order volume.
Shipping & Delivery
We currently deliver across India through trusted courier partners.
Estimated delivery timelines:
- Kerala: 2–4 Business Days
- South India: 3–6 Business Days
- Rest of India: 5–8 Business Days
Delivery times are estimates and may vary depending on the destination, courier availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before payment.
From time to time, Lifelyne Publications may offer free shipping on selected products, promotional campaigns, or qualifying orders.
Order Tracking
Once your order has been shipped, tracking details will be shared through email or SMS (where applicable). Customers can use the provided tracking information to monitor the delivery status of their orders.
Delivery Information
Customers are responsible for providing accurate shipping details, including:
- Full Name
- Complete Delivery Address
- Valid Contact Number
- PIN Code
Lifelyne Publications is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided during checkout.
Delivery Attempts
Our courier partners may make multiple delivery attempts. If an order cannot be delivered due to customer unavailability or an incorrect address, the shipment may be returned to us.
Additional shipping charges may apply for re-delivery.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order.
To help us resolve the issue quickly, kindly provide:
- Order Number
- Photos of the product and packaging (if applicable)
- A brief description of the issue
Our support team will review the request and assist you with the appropriate resolution.